We are incredibly excited to share the news with our customers and staff that Haynes Ford have been awarded the Ford Chairman’s Award for 2020 for our combined sales and service performance.
The Ford Chairman's Award is the ultimate recognition for customer service that a dealership can receive from Ford Motor Company. It is only presented to the top 5% of dealers in the UK who consistently deliver outstanding levels of customer service over a 12-month period. Ford of Britain monitor sales and service departments on a regular basis through its own customer research and surveys, so Haynes have to meet the highest standards to become eligible to receive the award.
Being acknowledged for providing such outstanding levels of service on a consistent basis takes sustained dedication and commitment from all members of our team. Receiving the award for 2020 is particularly poignant due to our colleagues having to adapt to new ways of operating during the three National lockdowns and demonstrates that our customers continue to receive the best experience possible.
Richard Collison, Operations Director for Haynes Ford said, “We are delighted to be awarded such a prestigious award from Ford and praise must go to our staff members who have worked hard to achieve this award with all of the challenges of the pandemic. Most importantly however, we wish to thank our customers for their support and loyalty to our business over the past year during such extreme circumstances.”
Haynes Ford will be presented with the Chairman’s Award Trophy by Ford Motor Company in due course.
A selection of reviews from our customers can be found by Clicking Here.
As Kent’s first Ford Distributor, Haynes have been supplying Ford's class leading range of new cars and new commercial vehicles to retail and local business customers and to some of the UK’s largest fleets since 1911.
Our Ford trained technicians complete all Ford servicing using the latest diagnostic equipment and tools which have been specifically designed for Ford vehicles.
Our friendly, fully Ford trained and helpful sales team can offer advice on the finance options available, as well as recommend what specification would be of most benefit to you.
Learn more about our winning departments by clicking the links provided.