Agricultural Parts Manager

Location: Alton, with responsibility for Alton and Winchester

Work Location: In person

About the Role

Reporting to the Group Parts Manager, we are looking for a commercially focused and customer-driven Parts Manager to lead our Hampshire Parts operations across our Alton and Winchester depots.

This is a key leadership role responsible for driving parts sales, delivering exceptional customer service, developing high-performing teams and ensuring the efficient management of parts inventory across both locations.

You will take direct responsibility for the Alton Parts operation while providing oversight and support for the Winchester team, ensuring both depots consistently deliver an excellent service to customers and workshop teams.

Leadership & Team Development

• Lead, motivate and develop the Parts teams across Alton and Winchester.
• Create a positive, high-performance culture focused on customer service and continuous improvement.
• Support training, coaching and performance management to develop team capability.
• Ensure compliance with company policies and health and safety standards.

Customer Service & Sales

• Deliver a first-class parts service to retail, trade and internal customers.
• Support parts and accessories sales through counter, telephone and digital channels.
• Build and maintain strong relationships with key customers across Hampshire.
• Drive proactive customer contact to maximise sales opportunities.
• Support the sale of garden, forestry and associated machinery products.

Commercial Performance

• Take ownership of Parts department performance across both depots.
• Monitor and improve key measures including sales, margins, stock turn and working capital.
• Ensure pricing, discounting and promotional activities are applied consistently.
• Identify opportunities to grow revenue, improve efficiency and increase profitability.

Stock Control & Operations

• Maintain accurate stock records and effective inventory control processes.
• Oversee stocktakes, cycle counts and stock variance investigations.
• Ensure key product lines are available to meet customer demand.
• Maintain high standards of showroom presentation and merchandising across both depots.

Supplier & Internal Relationships

• Manage supplier relationships to ensure excellent service levels and product availability.
• Work closely with the Service and Sales departments to support customer requirements and workshop productivity.
• Collaborate with depot management and the Group Parts Manager to achieve business objectives.

About You

We are interested in hearing from candidates who have experience within parts, agricultural machinery, automotive, construction equipment, commercial vehicles, plant or similar customer-focused environments.

You will ideally have:

• Previous experience in a Parts Manager, Parts Supervisor or senior Parts Advisor role.
• Strong leadership and people-management skills.
• Excellent customer service and relationship-building abilities.
• Good commercial awareness and an understanding of sales and profitability.
• Strong organisational skills and excellent attention to detail.
• Experience managing stock and inventory processes.
• Confidence using computer systems and dealership management software.
• A full UK driving licence.

Experience using IBCOS would be advantageous. Knowledge of agricultural, garden or forestry machinery would also be beneficial, although training can be provided for the right candidate.

If you are an ambitious parts professional looking for the opportunity to lead and develop two successful depot operations, we would love to hear from you.

Diversity & Inclusion

Haynes Bros. Ltd is committed to diversity and equal opportunities. We welcome applications from all individuals regardless of gender, marital status, civil partnership status, parental status, race, ethnic origin, colour, nationality, disability, sexual orientation, religion or belief, age, gender reassignment, identity or caring responsibilities.