Parts Advisor, Canterbury

Are you ready to drive your career forward?

Join Haynes Canterbury, a renowned Ford dealership where innovation meets exceptional customer service. Be part of a team that drives success and delivers excellence every day.

What will be expected from you?

• Guide customers on parts availability, providing timely and accurate information.
• Log, allocate, and manage parts and consumables from suppliers with precision.
• Deliver outstanding customer service to both external and internal customers.
• Offer knowledgeable recommendations on suitable parts to meet customer requirements.
• Maintain accurate customer records on our systems.
• Communicate relevant promotions, offers, and product information to customers effectively.
• Ensure full familiarity with all procedures and processes within the parts department.
• Build and maintain strong working relationships with the manufacturer and suppliers.

What are we looking for?

• Excellent communication and customer service skills.
• Strong ability to meet deadlines and effectively prioritise tasks in a fast-paced environment.
• Capable of maintaining a methodical and logical approach, particularly during busy periods.
• Exceptional time management skills and the ability to thrive under pressure.
• Proficient in IT, with experience in web-based systems, email, and Microsoft Excel, Word, and Outlook.
• Previous experience in a similar role or dealership environment is desirable but not essential.
• If you share our values, you have the right mindset and you are willing to learn, we would love to hear from you. Full company and manufacturer training will be provided.

What is in it for you?

• A full time to role, Monday to Friday. Saturday working will also be required on a rota basis.
• Competitive base salary with an attractive bonus structure.
• First class training and ongoing professional development.
• A supportive, energetic, and inclusive team culture.
• Opportunities for career advancement within a well-established and growing business.
• Employee discounts on vehicles and services.

Ready to apply?

If you’re geared up to make an impact, we would love to hear from you! Please send your CV and a cover letter detailing your relevant experience via the form on this page.

Join Haynes Bros. Ltd and be part of a winning team!

Only applicants who are shortlisted for interview will be contacted. However, we would like to thank all applicants for their interest shown in our Company.

Important Notice

We do not accept speculative CVs from recruitment agencies. Haynes Bros. Ltd will not be liable for agency fees should we engage with a candidate whose information has been sent speculatively by a third party.

Diversity & Inclusion

Haynes Bros. Ltd is committed to diversity and equal opportunities. We welcome applications from all individuals regardless of gender, marital status, civil partnership status, parental status, race, ethnic origin, colour, nationality, national origin, disability, sexual orientation, religion/belief, gender reassignment and gender identity, age, and those with caring responsibilities.