Parts Advisor Reference Number - 0123445567567
Location Great Chart
Working Hours 42.5
Benefits Can be discussed at later interview stages.
Salary Competitive Salary
Closing Date 25/03/2026

Parts Advisor – Great Chart (Ashford)

Join our busy multi‑franchise agricultural dealership.

About Us

We are a multi‑franchise agricultural dealer group representing leading manufacturers such as JCB, New Holland and Case IH from 8 depots across the South East of England.

We are looking for a Parts Advisor to join the team at our Great Chart (Ashford) depot. With customer service at the heart of our business, you will need a proactive, customer‑focused attitude to support customers and colleagues efficiently.

Responsibilities

  • Deliver excellent results in a busy, fast‑paced parts environment.
  • Drive proactive parts sales across face‑to‑face, phone, email and online channels.
  • Ensure retail and workshop customers are supported quickly and professionally.
  • Maintain a well‑organised shop and warehouse environment.
  • Handle goods inwards and outbound orders efficiently and accurately.
  • Build and maintain long‑lasting customer relationships across the depot’s territory.

Key Requirements

  • Parts experience preferred — agricultural sector ideal, but other mechanical trades considered.
  • Strong IT capability including internal systems & Microsoft Office.
  • Experience with IBCOS Gold is an advantage.
  • Excellent interpersonal and relationship‑building skills.
  • Clear, confident communication in a customer‑facing environment.
  • Ability to work with urgency during peak agricultural seasons.
  • Working hours: Monday–Friday 8am–5pm. Saturday mornings 8am–12pm (1 in 3 rota). On‑call rota in peak season.
The Haynes Group is an equal opportunities employer. Thank you for your interest in joining our team.
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