Service Operations Driver

Service Operations Driver Reference Number - 0123445567567

Location Maidstone

Working Hours 45

Benefits Can be discussed on later interview stages.

Salary Competitive Salary

Closing Date 04/06/2026

Location: Maidstone

Job Overview

We are looking for a reliable, professional Service Operations Driver to support our busy Service Department. This role involves collecting and delivering customer vehicles, providing a warm and courteous handover experience, and helping to keep the site running smoothly.

You will represent the business both on the road and on‑site, so a friendly, confident and professional manner is essential.

Responsibilities

Customer Collection & Delivery

Collect and deliver customer vehicles safely, efficiently, and professionally.
Provide a warm, courteous handover at both pick‑up and drop‑off.
Complete all required documentation accurately.
Communicate clearly with customers regarding timings, expectations, and any delays.

Service Reception Support

Assist the Service Reception team with on‑site vehicle movements.
Park, position, and organise vehicles to support workshop flow.
Help manage customer arrivals and departures when required.
Support basic administrative tasks such as key handling and logging.

Vehicle Care & Compliance

Carry out basic vehicle checks including fuel level, cleanliness, and mileage.
Report any damage, concerns, or irregularities immediately.
Handle all vehicles in line with company safety standards and procedures.

Customer Experience

Represent the business with professionalism and courtesy at all times.
Provide helpful, friendly communication to enhance the customer journey.
Maintain a tidy, organised appearance and uphold company values.

Experience & Skills

Previous experience as a delivery driver or in a similar customer‑facing role.
Valid driving licence with a good driving record.
Strong communication skills.
Organised, reliable, and able to work independently.
Polite, professional, and confident when dealing with customers.

Diversity & Inclusion

Haynes Bros. Ltd is committed to diversity and equal opportunities. We welcome applications from all individuals regardless of gender, marital status, civil partnership status, parental status, race, ethnic origin, colour, nationality, disability, sexual orientation, religion or belief, age, gender reassignment, identity, or caring responsibilities.

Only applicants shortlisted for interview will be contacted. We thank all applicants for their interest.

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Company Info

Financial Disclosure

Haynes Brothers Limited is an Appointed Representative of Automotive Compliance Ltd who is authorised and regulated by the Financial Conduct Authority (FCA No. 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Haynes Brothers Limited to act as a credit broker, not a lender, for the introduction to a limited number of lenders, and to act as an agent on behalf of the insurer for insurance distribution activities only.

We are a credit broker and not a lender. We can introduce you to a carefully selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. We act on behalf of the lender for this introduction and not as your agent. We are not impartial, and we are not an independent financial advisor.

Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next most suitable offer of finance for you. Our aim is to secure a suitable finance agreement for you that enables you to achieve your financial objectives. If you purchase a vehicle, in the majority of cases, we will receive a commission from your lender for introducing you to them which is either a fixed fee, or a fixed percentage of the amount that you borrow. This may be linked to the vehicle model you purchase.

Different lenders pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement; however, you will be contributing towards the commission paid to us with the interest collected on your repayments. Before we propose you to a potential lender, we will inform you of the likely amount of commission we will receive and seek your consent to receive this commission. The exact amount of commission that we will receive will be confirmed prior to you signing your finance agreement.

All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over. Guarantees may be required.

Haynes Agricultural Limited, Haynes Agritec Limited , Haynes Brothers Limited, Haynes of Maidstone Limited, Haynes Trucks Limited.

Registered in England & Wales: 00048511

Registered Office: Address: 23 Ashford Road, Maidstone, ME14 5DQ

Data Protection No: Z5658230

Firm Reference Number: FRN 1001070

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