Agricultural Parts Advisor

The Company

Established in 1790, Haynes Bros. Ltd is the largest and most established agricultural dealer in the Southeast. We are a leading supplier in the agricultural industry, providing top-quality machinery, parts, and services to farmers and agricultural businesses.

We are seeking a motivated Agricultural Parts Advisor to join our dynamic team. If you have a passion for agriculture and strong customer service skills, this is the perfect opportunity for you.

The Role

• Working closely with the service department to coordinate the availability of parts for repairs.
• Assisting customers in identifying and sourcing the correct products and parts for agricultural and garden machinery.
• Proactively identifying customer’s spare parts requirements both in-store and via phone/email.
• Providing technical advice and support to customers, both in-store and via phone/email.
• Handling parts enquiries and processing orders accurately and efficiently.
• Maintaining an organised and well-stocked parts department.
• Liaising with suppliers to ensure timely delivery of parts and managing stock levels.
• Following up on shortages and damages and flagging issues with the depot Parts Manager.
• Helping to prepare and maintain merchandise displays within the showroom.
• Assisting in the annual stock take programme.
• Partaking in the organisation and running of shows with garden machinery equipment.

You may be required to provide out-of-hours cover as required,

Key Competencies

• Knowledge of agricultural machinery and parts.is preferred but not essential
• Excellent communication and customer service skills.
• Computer literate. Experience in using parts management systems is desirable but not essential – training will be given.
• Ability to work well under pressure and prioritise tasks effectively.
• Team player with a positive attitude and problem-solving mindset.
• Flexible approach to work.

Remuneration

• Competitive salary commensurate with experience
• Pension Scheme

The Haynes Group is an equal opportunities employer with a policy of promotion through ability. We are a progressive family business, but we still maintain a family ethos.

What next?

If you feel you have what it takes for this exciting role, please email a copy of your CV and a covering letter via the form on our page.

Only applicants who are shortlisted for interview will be contacted, however we would like to thank all applicants for their interest shown in our Company.

We do not accept speculative CVs from recruitment agencies. Haynes Bros. Ltd will not be liable for agency fees should we engage with a candidate whose information has been sent speculatively by a third party.

Haynes Bros. Ltd is committed to diversity and equal opportunities. We are opposed to any form of less favourable treatment and welcome applications from all individuals regardless of gender, marital status, civil partnership status, parental status, race, ethnic origin, colour, nationality, national origin, disability, sexual orientation, religion/belief, gender reassignment and gender identity, age and those with caring responsibilities.