Truck Service Manager - Aylesford

An exciting opportunity has arisen at Haynes Trucks in Aylesford for a dynamic and experienced Truck Service Manager. The successful candidate will be responsible for achieving all financial targets set, whilst controlling the workshop and stock levels. You will also be responsible for managing workshop staff, maintaining good staff relations, and demonstrating leadership at all times, whilst communicating with senior management and Directors.

Job details are:

• Based in Aylesford Kent ME20
• 25 days holiday plus bank holidays
• Company car
• Private medical insurance (subject to qualifying period)
• Generous basic salary plus bonuses
• We are a long-established family-run business, with a reputation for looking after customers and staff

The position involves running a busy workshop for a franchised truck and van dealer.

Responsibilities include:

• Delivering excellent levels of customer service
• Meeting and visiting customers
• Ensuring staff are motivated and supported
• Maximising the profitability of the department
• Compliance with health & safety and industry legislation
• Compliance with manufacturer process and warranty requirements
• Helping to produce and achieve budgets and financial targets
• Managing both the productive and administration team

Customer care is a vital part of the business, and you will be responsible for ensuring that any complaints/problems are followed up and concluded at the earliest possible opportunity. You will be responsible for quality checks on technical work in line with Company policy, personally checking that the presentation of vehicles after work and staff customer handling is at the required standard.

Please fill in the form on the page to apply for this role with your CV and Cover Letter attached.